Incident response SLA mismatchHigh
Proposal promises 4-hour response; security assessment documents best-effort only.
Security Assessment · p.28
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VendorSecurityCompliance
OpsLegalFinance
APAC subprocessor gapMedium
Data residency claim not fully mapped to subprocessors in Singapore region.
Vendor Proposal · Appendix CImplementation timeline optimisticMedium
90-day go-live conflicts with internal IT capacity notes in research report.
Research Report · p.145 risks tagged 2 elevated · SLA inconsistency · subprocessor gap · timeline risk
Evidence source opened Security Assessment · p.28 · incident response paragraph
Risk report exported PDF · severity-ranked · source links attached
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